EP11: 7 Key Characteristics of a Great Trusted Advisor

Defeat the Drama Episode #11 Show Notes

7 Key Characteristics of a Great Trusted Advisor

Click to download the show notes for the Defeat the Drama Podcast Episode 11

trustmeThe people in our lives are often more than happy to weigh in on our decisions whether they have any valuable input to offer or not. Too often we elevate the status of those opinions too much. Be intentional about who you give the privileged position of trusted advisor status to. There are specific characteristics that someone should have before they can have the esteemed role.

If someone who is not a trusted advisor weighs in just listen to their advice, thank them and move on.   Sharing an opinion does not obligate you to consider or follow through based on that advice.

They Must:

  1. Have Knowledge or Expert Status about the Topic: They know it, have lived it, have studied. It’s not something they heard or have a sense about. They can share opinions and advice from a place of fact.
  2. Have a Unique Perspective: they’ve been where you want to go or have done what you do but with a twist. They can offer you real life perspectives to help you achieve your goals.
  3. Understand Your Perspective: they know your passions, desires and your vision. They get what you are trying to achieve.
  4. Want the Best for You: they won’t feel like a failure if you succeed. They aren’t driven by jealousy. They truly want to see you reach your goals even if it means surpassing their success or moving away from them.
  5. Put Their Own Fears, Biases, Agendas aside: they are able to provide objective and well thought out advice with the pure intent of helping you achieve your goals. Especially when you are starting a business you’ll get people weighing in who have a deep fear of taking a similar leap. They will warn you
  6. Allow You to Make Your Own Choices: they provide their advice and fact based opinions, share concerns and then sit back and allow you to make the final choice. They aren’t made, disappointed or frustrated with you if you don’t heed their warnings or follow through on their counsel. They provide their ideas freely.
  7. The Relationship Lives On: whether you take their advice or not they continue to be in your corner cheering you on and wishing the best for you.

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP10: Success

Defeat the Drama Episode #10 Show Notes

Success

Click to download the show notes for the Defeat the Drama Podcast Episode 10

successpicYou can define success in many different ways.  For me, the goal, as always, is to create a definition that generates momentum and energy.  Feeling uncertain about my ability to be successful or waffling in my perception of success would not serve me.  Comparisons only of those who have achieved more can either motivate or frustrate me.

It is important to intentionally define success in a way that creates a positive focus.  For me, feeling successful in a moment means to find the perfect blend between celebration and discontent.

Discontent comes from that “what’s next” feeling we have when there is a goal beyond our reach.  It provides the drive to keep moving forward.

Celebration provides the look back.  Yay!  I accomplished that!

Too much of either and you won’t feel successful.  Focus only on the discontent and you begin to burn out or feel frustrated.  It can invite a feeling of overwhelm.  “There’s so much left to do and I’ll never get there.”

A focus on celebration alone can leave you living in the past.  The high school athlete who continues to recap the glory years as time marches on.   Or the astronaut who says, “I’ve achieved so much!  Now what?”   A sole focus here can leave you forgetting about a future that’s there for you to design.

I choose, as much as possible, to stand firmly planted in the present with my eye on what I’ve accomplished with a clear vision of what’s to come.  Positive energy created in all directions!

What accomplishments have you failed to celebrate and what is next on the agenda for you to achieve?

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP9: Choose A Positive Perspective! Lessons from Amy Van Dyken-Rouen

Defeat the Drama Episode #9 Show Notes

Choose Your Perspective!

Click to download the show notes for the Defeat the Drama Podcast Episode 9

changeOlympic Swimmer Amy Van Dyken-Rouen Proves it’s Possible Under any Circumstance

In every situation you have the opportunity to choose a perspective that either motivates you and gives you tenacity or tears you down or stops you in your tracks. The new focus is there and available as easily as shifting your eyes from the mud-filled floor of a forest to the blue sky above.

Olympic swimmer, Amy Van Dyken-Rouen provides a wonderful example of choosing a positive perspective in the face of a heartbreaking accident. She won four gold medals in the 1996 Olympics in Atlanta and 2 more medals in the 2000 Olympics in Sydney, he was inducted into the U.S. Olympic Hall of Fame in 2008. Clearly, we can call her a world class athlete. Few of us have physically achieved what she has –

On June 6th, 2014 she was in an ATV accident that has left her paralyzed from the waist down. She copes with daily pain and is undergoing grueling physical therapy. But she’s not complaining.

As a matter of fact, on the contrary, she described her recent experiences with words like “awesome,” “thankful” and “amazing.” Why? Because she almost lost her life.

As doctors wheeled her into surgery shortly after the accident they encouraged she and her husband to say their good byes as they cautioned that she may not make it through the difficult surgery.

She did make it! And rather than focus on what she has lost she is choosing to celebrate what she has! She has expressed that she’s excited to start her “new life” and has called it a “rebirth.”

What an example!

Where could you choose a new perspective to impact your mood and provide the tenacity you need to overcome a challenge? If she can do it so can you!

Her fans and friends keep up with her on Twitter (@amyvandyken) to hear about her journey

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP8: Influence vs. Blame

Defeat the Drama Episode #8 Show Notes

Influence vs. Blame

influenceTo feel empowered you must focus more on where you can have a positive influence and less on blame. Blame focuses us outwards for the cause of an unintended outcome and furthers the belief that we are a victim and can do nothing. Focus, instead, on where you can have a positive influence on a situation that has gone awry.

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP7: Overcoming People Pleasing Leadership

Defeat the Drama Episode #7 Show Notes

People Pleasing Leaders

Click to download the show notes for Episode 7

peoplepleasingSymptoms of a People Pleasing Leader:

Constantly overwhelmed and scattered
Often feel unappreciated
Experience building resentments in your relationships
Feel taken advantage of
Have people pushers in your life
Accommodate life is hard sympathy card employees too often
You want everyone to be happy
You often feel disappointed in your team
You rarely, if ever, provide constructive feedback to your team
You tell yourself your employees should just know what to do
You stuff your feelings or are not even aware of them
You minimize your own wants and needs
You excuse or justify away your need to speak up

Consequences:

Robbing Your Team of the Opportunity to Excel
Minimizing your ability to succeed in your business
Missing opportunities to serve your customers/clients/patients well
Working to exhaustion but can’t get it all done
Agreeing to things that you know you can’t deliver on
Building resentments towards your employees
Feeling overwhelmed and burned out or are on your way
Your team feels they can’t trust you
Employees aren’t sure whether they are performing well
Customers take advantage of you or don’t pay their bills

Formula to Defeat People Pleasing Leadership:

  1. Collect the Pain:  Begin to notice where you feel resentment, disappointment towards others.  Notice when you are overwhelmed and frustrated.  Pay attention to all the
    times you put your agenda aside for someone else’s emergency or request.
  2. Determine What You Want/Need:  It may have been a while since you thought about what you wanted.  Start practicing doing some check ins throughout the day. Determine whether you are pretending to be happy or if you really are.
  3. Start Speaking Up:  Begin saying no to requests where appropriate and start setting boundaries and asking for help from others.  Set clear expectations for your employees.  Provide constructive feedback where necessary.
  4. Gather Successes:  As you speak up or say no and get a good response, take note.  Remember all the times that your feared outcome did not happen.  Start with people who are easier to speak with.  Then work towards tackling the People Pushers in your life.
  5. Build Momentum:  Continue to speak up as you build enthusiasm and feel empowered. Enjoy the feeling and keep going!

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP6: Leadership Lessons

Defeat the Drama Episode #6 Show Notes

Leadership Lessons

Click to download the show notes for the Defeat the Drama Podcast Episode 6

A few years ago we took a family trip to Kalahari, a large indoor waterpark that boasts one of the world’s largest lazy rivers.  My 9 year old son decided to create a unique lazy river experience.  The formula he used successfully can be used in your business.

  1. Vision:  He had a specific vision for the outcome we would take during our lazy river experience.  The specific objectives; go as fast as possible and hit every waterfall.

  2. Passion:  He was fired up!.  He could not wait to gather us and get to the start of the Lazy River to live out his vision.

  3. Engage:   He shared his vision enthusiastically with us.  We were about to embark on a mission!  His passion was contagious.  He created a sense of anticipation as he shared the details of his vision and the fun we would have.  We couldn’t wait to get into action.

  4. Resources and Roles:  He outlined the resources that we would need and helped each of us commandeer the required float.  He also spelled out the specific position each of us would hold and the role we would play in steering or providing momentum.

  5. Action:  He spelled out the plan, gather the necessary resources and we were off!  He was at the front of the pack.  We all held tight and paddled hard.

  6. Celebration:  We celebrated before, during and after with squeals and lots of laughter.   We hit every waterfall, got drenched and had a ball.  Great family memories were born!

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP5: Engage Your Team

Defeat the Drama Episode #5 Show Notes

Engage Your Team to Defeat the Drama


Ignite motivation and tenacity within your team

I believe we all have an innate desire to be part of something bigger than ourselves, to live a life that has a purpose beyond ourselves.

Let your employees fulfill their purpose in their work with you.

heart

 

You want to engage your team’s arms, legs and heads and, most importantly, their hearts.

Engaging Your Team

Step 1: Find Your Fuel

fuelAs the leader, business owner or entrepreneur you must be able to engage your team by sharing your passion from the heart.   What ignites your excitement about the work that you do? What outcomes are you helping to create with your business, nonprofit or social enterprise?

What did it feel like the first time you really helped a customer, client or patient?

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP4: No More Anger Management

Defeat the Drama Episode #4 Show Notes

No More Anger Management!

Click to download the show notes for the Defeat the Drama Podcast Episode 4

So often I encounter teams of leaders who feel they need no assistance with conflict resolution when it is so apparent that they do. “We are not angry. We do not fight. Everything is fine!”
anger_management
And almost without fail, these teams are filled with drama!

The fact that they are not yelling at each other is not the litmus test that determines whether or not they are angry. More often it means that they are avoiding conflict, stuffing their feelings, and, as an alternative, building a wall of resentments between themselves and their colleagues.

Willful control should not be the gold standard. I say we move the bar beyond putting on a brave face, wearing a mask and smiling through the hurt. Let’s aim higher and shoot, instead, for anger elimination!

There are a few simple techniques that can change your perspective or get you into action BEFORE there is a buildup of anger or resentment. Get it all out and resolved respectfully so there is nothing to “manage.”

If you are like a lot of my clients, implementing just these 3 important techniques will help you eliminate a lot of your anger:

1.  Reality-Check Your Assumptions: A quote my clients hear from me often is, “get out of the world of assumption!” When our feelings are based on what is imagined rather than on fact we can really get the creative juices flowing. And often the stories we create will drum up a lot of anger and frustration. Be aware of when you are in the realm of a created reality away from the world of fact. Rather than assume, go have a clarifying conversation. Ask questions, find out why. Things often look very different once you have the real information and the other person’s perspective.

2.  Pay Attention to Intent: I always recommend that my clients pay attention to people’s intentions. When we are unhappy with an outcome I will hazard to guess that, in most cases, it is not the result of malicious intent. Your dissatisfaction is just an unfortunate byproduct of another’s good intentions that were focused elsewhere. Even though it’s nice to believe, the world just doesn’t revolve around you at all times. And, if you assign mal-intent when none exists you are ramping up the anger without good reason. Tell yourself a different story.

So, for instance, that project that was put on hold that you’d been working so hard on isn’t really an indication that your boss was trying to sideline your career. Perhaps the budget cuts in the department were the true cause. If you can look objectively at her intentions it will help you feel less angry. Story out, facts in.

3.  Speak Up as Issues Pop Up: If you are feeling uncomfortable about something, don’t like a decision, have an opinion, SPEAK UP! If you don’t give yourself a voice the little things will build and build. Soon you’ll have a volcano of emotion that will come out one way or another. At that point it’s even harder to speak up as you work to manage the build up! If, instead, you address the little things as they come there will be less to be frustrated about. Practice using your voice.

Over the years I have lived by a rule that has helped me tremendously. I will not be angry with someone I have not shared my feelings with. So, if I have not spoken up and given someone the opportunity to factor in my opinions or perspective I do not have the right to be angry. I take responsibility for my silence. This helps me get into action or drop a hurt that isn’t worth my time or energy. Keep in mind, drop does not mean stuff!

Applying these three important techniques will eliminate a lot of your anger. If you need additional assistance contact me! I am on a mission to help people live the lives they were designed to live and anger elimination is one key ingredient to getting there!

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP3: Four Simple Steps To Igniting Follow Through

Defeat the Drama Episode #3 Show Notes

4 Simple Steps to Igniting Follow Through

Click to download the show notes for the Defeat the Drama Podcast Episode 3

  1. Clear Expectations:  Make sure you have a meeting of the minds with your team.  Everyone is on the same page and fully aware of what is expected.  Align those expectations up with your specific business objectives
  1. Specific Consequences:  I recommend a good Progressive Discipline Process
  1. Be a Leader who will Follow Through if Your Employees Don’t:  Enact the prescribed consequences if your team members are failing to follow through.
  1. Celebrate Success:  At a minimum, give a quick thank you, thumbs up or high five for a job well done when they do follow through.  Use both negative and positive reinforcement.

Click To Apply For Your Very Own FREE Leadership Breakthrough Session With Kirsten!

Need a comprehensive program to help you defeat drama in your organization?

Join the Defeat the Drama, Delight Your Customers and Improve Your Bottom Line Boot Camp

A Surefire 7 Step System to Get your Team Doing what you Need, Loving what they Do & Directing Focus where it Should Be

You Will Learn To:

  1. Gain Clarityabout what you sell, how it should feel and why do you do what you do?
    2. Generate Actions Aligned with Business Objectives
    3. Empower Your Team to take Targeted Actionwith Tenacity
    4. Identify and Remove Barriers to Team Productivity
    5. Drive Focused Employee Correction Conversations
    6. Hire Well
    7. Establish Harmony and Productivity

Kirsten will personally walk you through the required transformation step by step via video. Each module is available 24/7 and includes an Action Guide to walk you through implementation. You will also have access to exclusive office hours with Kirsten.

Click to get your discount exclusively for Podcast listeners: http://focusforwardcoaching.com/dtdb

If you enjoyed, I would really appreciate a review on iTunes and Stitcher

EP2: Six Simple Steps of Great Delegation

Defeat the Drama Episode #2 Show Notes

Six Simple Steps of Great Delegation

Click to download the show notes for the Defeat the Drama Podcast Episode 2

delegation• What
• Who
• How (Optional)
• By When
• Communication Schedule
• Offer Support

Determine What to Delegate:

What tasks or projects do you do now that you don’t like and are not good at?  Create a list.  Break larger tasks or projects down.  It is possible that you are great at parts of the task but could delegate pieces that you’d prefer to avoid.

Click To Apply For Your Very Own FREE Leadership Breakthrough Session With Kirsten!

Need a comprehensive program to help you defeat drama in your organization?

Join the Defeat the Drama, Delight Your Customers and Improve Your Bottom Line Boot Camp

A Surefire 7 Step System to Get your Team Doing what you Need, Loving what they Do & Directing Focus where it Should Be

You Will Learn To:

  1. Gain Clarityabout what you sell, how it should feel and why do you do what you do?
    2. Generate Actions Aligned with Business Objectives
    3. Empower Your Team to take Targeted Actionwith Tenacity
    4. Identify and Remove Barriers to Team Productivity
    5. Drive Focused Employee Correction Conversations
    6. Hire Well
    7. Establish Harmony and Productivity

Kirsten will personally walk you through the required transformation step by step via video. Each module is available 24/7 and includes an Action Guide to walk you through implementation. You will also have access to exclusive office hours with Kirsten.

Click to get your discount exclusively for Podcast listeners: http://focusforwardcoaching.com/dtdb

If you enjoyed, I would really appreciate a review on iTunes and Stitcher