Ep 307 Gary Barnes Gary Barnes is a High-Performance Business and Sales Strategist, National and International Speaker (over 1000 talks). A #1 International Amazon Best-Selling Author and been featured on ABC, CBS, NBC, Fox, PBS & TEDX. In 1988 Gary was diagnosed with multiple sclerosis and told he would be in a wheelchair or dead…
DTD Episode 20 Show Notes But WHY is Your Employee Annoying You? 2 Simple Steps to Find the Why and Take Action Click to download the show notes for the Defeat the Drama Podcast Episode 20Too often I run across leaders who say an employee (or two or three) is annoying them but they haven’t stopped…
DTD Episode 19 Show Notes Learn How Leaders Create a Business Culture Lessons from Roger Connors and “The Oz Principle” Click to download the show notes for the Defeat the Drama Podcast Episode 19 In the book, “The Oz Principle: Getting Results through Individual and Organizational Accountability” authors Craig Hickman, Tom Smith, and Roger Connors…
DTD Episode 18 Show Notes Find Focus Time for Success Click to download the show notes for the Defeat the Drama Podcast Episode 18 When I’m working towards a goal and it feels like I might not achieve it, or perhaps things aren’t going as quickly as I’d like, I tend to just get moving….
DTD Episode 17 Show Notes Defeat YOUR Drama: Two of my employees get along. What can I do? Click to download the show notes for the Defeat the Drama Podcast Episode 17 If you’d like me to share customized strategies for your drama situation go to my website http://podcast.defeatthedrama.com/defeat-your-drama. You can type or record your…
DTD Episode 16 Show Notes Defeat YOUR Drama: Two of My Departments are constantly at odds. What can I do? Click to download the show notes for the Defeat the Drama Podcast Episode 16 Rick from Kansas If you’d like me to share customized strategies for your drama situation go to my website http://podcast.defeatthedrama.com/defeat-your-drama. You…
DTD Episode 15 Show Notes Escalate Customer Issues for Great Service Click to download the show notes for the Defeat the Drama Podcast Episode 15 What do you do when a customer has an issue? Do you have a system in place that escalates customer issues and allows for swift action and resolution? Difficulty in…
DTD Episode 14 Show Notes What Motivates You? The Carrot or the Stick? Click to download the show notes for the Defeat the Drama Podcast Episode 14 MOTIVATION What motivates you, the carrot or the stick? It’s important to be aware so that you can create the motivation. Do you need to create a consequence…
DTD Episode 13 Show Notes Simple Process Improvement Click to download the show notes for the Defeat the Drama Podcast Episode 13 Drama steals focus and zaps energy! Most often when we think about process improvement we picture major data collection, pricey consultants, black belts and more. It doesn’t have to be that way, however….
DYD Episode 12 Show Notes Defeat YOUR Drama: I love my job, but my boss is a tyrant! What can I do? Click to download the show notes for the Defeat the Drama Podcast Episode 12 In the Defeat Your Drama segments I will provide solutions based on the information provided. I will obviously not…
Defeat the Drama Episode #11 Show Notes 7 Key Characteristics of a Great Trusted Advisor Click to download the show notes for the Defeat the Drama Podcast Episode 11 The people in our lives are often more than happy to weigh in on our decisions whether they have any valuable input to offer or not….