DTD Episode 31 Show Notes
Let Their Why be the Reason Not the Justification
When someone is a less than ideal communicator we tend to focus on the communication method much more than the message. For instance, if a leader or employee is aggressive or speaks to quickly we tend to discount everything they say.
Often the loudest most aggressive communicators actually feel unheard. They create a self-fulfilling prophecy. They feel unheard so speak louder or longer and, as a result, are ignored. They try harder to be heard by elevating the volume and defenses against them increase even more.
While you are not required, I encourage you to try to focus on the message rather than the method. Perhaps you’ve been missing some nuggets of wisdom.
Click to view Episode 8 – Focus on Influence vs. Blame that was referenced in this episode.