DTD Episode 72 Show Notes
How to Lose a Customer:
A True Tale of a Courtesy Call Gone Awry
Join the Defeat the Drama, Delight Your Customers and Improve Your Bottom Line Boot Camp
A Surefire 7 Step System to Get your Team Doing what you Need, Loving what they Do & Directing Focus where it Should Be
You Will Learn To:
- Gain Clarityabout what you sell, how it should feel and why do you do what you do?
2. Generate Actions Aligned with Business Objectives
3. Empower Your Team to take Targeted Actionwith Tenacity
4. Identify and Remove Barriers to Team Productivity
5. Drive Focused Employee Correction Conversations
6. Hire Well
7. Establish Harmony and Productivity
Kirsten will personally walk you through the required transformation step by step via video. Each module is available 24/7 and includes an Action Guide to walk you through implementation. You will also have access to exclusive office hours with Kirsten.
Click to get your discount exclusively for Podcast listeners: http://www.defeatthedrama.com/podcastdiscount
This episode is sponsored by Pillar Social Media. They create, manage and grow brands on the social web. They’ve done some great work for me! Check them out at PillarSocialMedia.com